Ark Valley Electric: Your Guide To Service & Outages
Are you seeking reliable energy solutions, convenient payment options, and a dedicated commitment to community service? Then you've come to the right place Arkansas Valley Electric Cooperative (AVECC) is ready to illuminate your path.
For over eight decades, Arkansas Valley Electric has been more than just a provider of electricity; its been a cornerstone of the communities it serves. From its humble beginnings, the cooperative has consistently evolved to meet the changing needs of its members, embracing innovation and prioritizing customer satisfaction. Their commitment extends beyond simply delivering power; it's about fostering a brighter future for the families and businesses within their service territory.
AVECC provides a comprehensive suite of services designed to make managing your energy needs straightforward and efficient. Whether you're new to the area or a long-time member, understanding how to navigate these resources can significantly enhance your experience. Here's a closer look at how you can tap into the full potential of what Arkansas Valley Electric Cooperative has to offer.
One of the first steps for new members is understanding the application process. When applying for electric service, the cooperative requires a $25.00 membership fee and a $10.00 connect fee. In addition to these fees, a security deposit may be required, which is standard practice to ensure responsible energy consumption. You can easily find the application and required forms, along with detailed information, on their website. If you have questions regarding the process, the customer service representatives are always available to assist you.
Staying informed about your energy usage and managing your bills is a crucial aspect of modern life. Arkansas Valley Electric Cooperative offers a variety of options to simplify this process. From online portals to mobile apps, the cooperative strives to make it easy for you to stay on top of your account.
Managing Your Account Online and On the Go
The digital age has revolutionized how we interact with service providers, and AVECC is at the forefront of this transformation. You can manage your account online or on the go with the myavecc app and web portal. This platform allows you to register, pay bills, monitor usage, set up alerts and notifications, and much more. This streamlined approach saves you time and offers you more control over your energy consumption.
Payment Options to Suit Your Needs
AVECC understands that flexibility in payment options is essential. They provide a range of methods to pay your bill each month, catering to various preferences. These include online payments, which allow you to make payments from the comfort of your home or office, the convenience of the Arkansas Valley Electric app (available for both Android and iOS devices), and the option of paying by mail. Additionally, you can make payments in person at their offices or through kiosks located at various locations. In the digital age, AVECC has taken the extra step of providing another option, you can now make payments via text. Available 24/7, this feature is free, and enrolling is simple. First, verify the mobile number and payment profile you will be using are associated with your account.
Understanding Outages and Staying Informed
Power outages can be disruptive, and AVECC prioritizes keeping its members informed and ensuring swift restoration of service. The cooperative works closely with local radio stations to keep members informed about restoration efforts during major system contingencies. You can find out if there are any power outages in your area and report an outage online through their website. They also provide a view outage map, FAQs, and resources from Arkansas Valley Electric Cooperative. If you experience an outage, you can also report it by phone or text, ensuring you can communicate regardless of the situation.
A Secure Way to Pay: Text-to-Pay
AVECC is continually innovating, introducing new ways to make life easier for its members. They offer a new, secure way to make payments through texting! Available 24/7, this feature is free and easy to enroll in. First, verify the mobile number and payment profile you will be using is associated with your account.
Energy Efficiency and Community Resources
Beyond the core services of providing electricity, AVECC is committed to promoting energy efficiency and supporting the communities it serves. The cooperative offers valuable resources and programs designed to help members reduce energy consumption and save money. Additionally, they provide information on community initiatives and economic development, demonstrating a commitment to the overall well-being of the region.
Energy Efficiency Programs and Rebates
One way AVECC encourages energy efficiency is through rebate programs. For example, Ark Valley offers electric water heater rebates to its qualified members. To qualify for rebates, the water heater must be installed on Ark Valley's line and be a minimum of 40 gallons. Proof of purchase is required, so members can apply and take advantage of energy-saving opportunities.
Community Involvement
AVECC is deeply rooted in the communities it serves. They understand the importance of working together, whether it's helping the local area to expedite a project or maintaining relationships with local radio stations, it is a key of how AVECC works.
Contact and Support
AVECC makes it easy to get in touch if you have any questions or need assistance. You can contact them to report an outage by phone or text, or use the Smarthub® login to manage your account online. Their office hours are clearly posted on their website, and you can also find their street address: 10 E 10th Avenue South, Hutchinson, KS 67505.
Commitment to the Future
Arkansas Valley Electric is not just focused on the present but also on the future. Thanks to funding opportunities, they are continually working on projects to enhance reliability, provide more data, and control costs. This forward-thinking approach ensures that members can continue to rely on AVECC for their energy needs for years to come. Their commitment to its members is unwavering, offering opportunities to work with them. AVECC also provides support to members experiencing financial hardship, offering ways to defer the remainder of your bill.
Service Area and Operations
A rkansas Valley Electric Cooperative is an electricity cooperative providing electricity in 2 different states within the US, including Oklahoma and Arkansas. In addition, this service territory includes 30 cities within these states. They charge their customers a residential electricity price of 13.78 cents per kilowatt hour on average, which is 14.31% less than other providers in the area. District offices are located in Waldron and Van Buren, AR.
Additional Resources
For detailed information, including contact information, rates, statistics, and economic development details, be sure to visit the AVECC website. This resource provides a wealth of information to help you understand and manage your account effectively. If you have questions regarding the online portal or app, you can visit the myavecc page.
If you need to change your electric service in any manner, please contact your nearest AVECC office to request the change. To stay informed, you can also view the outage map, FAQs, and resources from the Arkansas Valley Electric Cooperative. This page also allows you to update your current account information.
Remember, you can enroll, manage, and pay your electric bills conveniently and securely. It's important to remember the mission of the cooperative, we are dedicated to serving our members.
Whether you are experiencing financial hardship, or have questions about your account, AVECC is there to provide support. The cooperative offers a variety of ways to help.
The following resources can also be found on the AVECC website:
- Find out how to apply for service, pay your bill, report an outage, and access energy efficiency and community resources.
- Office locations, service area map, employment opportunities, statement of nondiscrimination, electric rates, bylaws, and board of directors.
- View outage map, FAQs, and resources from Arkansas Valley Electric Cooperative.
- Learn about online billing, automatic payment, average billing, and pay-by-phone services.
- Contact information, rates, statistics, and economic development information.
- Plan where to meet and how to communicate with family members if separated.
Empowering Members, Building Communities
Arkansas Valley Electric Cooperative is more than just a utility provider; it's a partner in your energy journey. With its dedication to member service, commitment to innovation, and focus on community, AVECC is an organization that truly powers the future. By leveraging its resources, exploring its services, and staying connected, you can take control of your energy needs and contribute to a brighter, more sustainable future.
© 2025 Electric Cooperatives of Arkansas.
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